Terms and conditions
Catering selection & final payment must be made a minimum 14 days prior to your event.
Birthday Cake can be brought to the restaurant before function for refrigeration, however, cake knife/napkins/serving ware are not provided. All decoration items etc. must be removed from playground before your departure.
Cancellation and transfer: All cancellations require 24 hours’ notice. In the event of less than 24 hours’ notice, no refund is available, however, the party may be transferred to another date or food platters packaged for take-away.
Liability and safety: Pony ride are only operated under safe conditions. In the event of severe weather/unfit grounds, we may need to reschedule your booking if an alternative venue cannot be provided for. Horseshoe Park Pony Rides requires the Client to provide a responsible adult to be present throughout the duration of the Service. They will remain liable for the safety and wellbeing of all children whilst not engaged in Service activities.
Whilst we take every precaution to ensure that every pony ride is safe and appropriate for the children, accidents can happen. Riders are always required to wear the provided safety helmets and to follow the HPPR supervisor’s instructions. Should a child fail to follow instructions and therefor increase the risk of harm to self or others, the pony ride/activity will be terminated immediately.
Jumping castle hire: A $50.00 non-refundable deposit must be paid to “Northern Rivers Jumping Castles” to secure your booking.
Please refer to “Northern Rivers Jumping Castles” regarding their independent terms/conditions for cancellations/wet weather postponement etc.
- It is recommended that the maximum children playing on an inflatable at any one time is limited to:
10 (under 12yrs of age) and a limit of 7 (12yrs+)
- A responsible adult over the age of 18 must be present to supervise the inflatable at all times
Tractor trailer bookings
Tractor tours seat up to 24 guests and can be booked for 11.30am, 12.30pm and 1.30pm. Preferred tractor time must be advised prior to your event.